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Commercials Manager
Overview of the Role
The Commercials Manager at Mitros is responsible for managing the financial and contractual heartbeat of our solar projects. In this role, you ensure that our projects are not only delivered with technical excellence but also with financial viability and commercial integrity. You will oversee project budgeting, contract negotiations, cost control, and financial risk management, acting as a key interface between the project delivery teams and the company’s financial goals. As Mitros scales up its operations, your role is crucial in setting up robust commercial processes that support sustainable growth. You’ll work in a collaborative environment, partnering with sales, operations, and procurement to secure the best outcomes for both our customers and our business. This role embodies our customer-centric philosophy by striving for fair pricing and transparency, while upholding our commitment to innovation and sustainability by finding financially savvy ways to deliver cutting-edge renewable solutions.
Key Responsibilities
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Budgeting & Cost Management: Develop detailed budgets for each project in coordination with project managers and engineers. Break down costs for labor, materials, subcontractors, permits, and other expenses. Continuously monitor expenditures and progress to ensure the project stays within budget. Implement cost tracking tools and regularly review cost-to-date vs. budget, flagging any variances early and advising on corrective actions to maintain profitability.
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Contract Negotiation & Management: Prepare and negotiate contracts with clients, suppliers, and subcontractors. This includes sales contracts for project delivery, purchase agreements for solar equipment, and subcontractor agreements for installation services. Ensure that contracts clearly define scope, deliverables, timelines, payment terms, and responsibilities, protecting Mitros’s interests while remaining fair and clear to all parties. Manage any contract changes or variations through formal change orders and maintain proper documentation.
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Financial Analysis & Reporting: Conduct financial analysis for projects and overall operations. Forecast project revenues and margins based on different scenarios (e.g., if a client opts for add-ons like battery storage). Analyze profitability and cash flow for ongoing projects, and provide regular reports to senior management on commercial performance. Help prepare forecasts and budgets for the operations department and contribute to broader financial planning with the finance team.
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Risk Management: Identify commercial and financial risks associated with projects and propose mitigation strategies. For example, evaluate the impact of potential delays, cost overruns, or client payment delays. Ensure appropriate contingencies are included in budgets. Work with legal advisors if needed to assess liabilities and ensure insurance or bonds are in place for projects when required. Handle claims or disputes commercially, striving for amicable resolutions that avoid litigation, but prepared to manage formal dispute resolution if necessary.
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Pricing & Proposal Support: Collaborate with the sales and engineering teams during the bidding or proposal phase for new projects. Provide input on pricing strategies for bids, ensuring that quotes are competitive yet profitable. Use market data and historical project costs to guide pricing decisions. If creating standard product offerings (like solar + battery packages), determine pricing models and financial options (such as financing plans) that can be offered to customers.
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Procurement & Supplier Liaison: Work closely with procurement and the Director of Operations to optimize procurement from a commercial perspective. Negotiate bulk purchase agreements or long-term supply contracts for key components (solar panels, inverters) to secure better prices or payment terms. Ensure supplier contracts include necessary warranties, service agreements, and penalties for non-performance where appropriate. Maintain good relationships with vendors while also holding them accountable to deliver value.
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Change Orders & Claims: Oversee the process for handling project changes and claims. If a project’s scope expands or unforeseen work is required, help quantify the cost impact and prepare change order documentation for client approval. Conversely, manage any claims from subcontractors or suppliers regarding extra costs or delays, verifying their validity and negotiating resolutions. The goal is to minimize margin erosion and avoid surprises at project close.
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Project Close-out & Lessons Learned: Upon project completion, ensure final accounts are settled: all invoices issued and collected, subcontractors paid, and any retentions or performance bonds handled. Conduct a commercial review of the project – compare actual costs vs. budget, identify reasons for any deviations, and document lessons learned. Use these insights to refine future project budgeting, pricing, or risk mitigation strategies.
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Financial Process Improvement: As the company grows, refine and document the commercial processes for consistency and efficiency. Implement or enhance tools (for example, an integrated project accounting system or contract management software) that streamline commercial tasks and provide better visibility. Train project managers or coordinators on commercial awareness so they can assist in tracking and controlling costs on their projects.
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Collaboration & Communication: Work hand-in-hand with other departments. Communicate clearly with the sales team about what commitments are being made to clients commercially. Update the operations team regularly about the commercial status of projects (like budget remaining, cash flow) so they understand the financial context of their decisions. Coordinate with the finance/accounting department on invoicing schedules, revenue recognition, and audit requirements. Provide transparency to the executive team about commercial health and any needed decisions.
Required Qualifications
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Education: Bachelor’s degree in Business, Finance, Accounting, Quantity Surveying, or Engineering. A master’s degree in a relevant field (or an MBA) can be an asset, especially if it included a focus on project finance or operations management.
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Experience: 5+ years of experience in a commercial management, contract management, or project finance role, ideally within the construction, engineering, or renewable energy industry. Demonstrable experience managing budgets, contracts, and financial performance for projects (experience with solar or electrical projects is a strong advantage).
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Contractual Knowledge: Solid understanding of contract law and experience negotiating contracts. Familiarity with common forms of contracts in construction/EPC (for example, FIDIC or NEC contract frameworks, if used; or standard Purchase Order terms) is helpful. Experience administering contracts and managing change orders/claims is required.
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Financial Skills: Strong financial acumen, including the ability to interpret financial statements, project P&Ls, and cash flow statements. Proficient in financial modeling or using spreadsheets to simulate project scenarios. If experienced in accounting, knowledge of revenue recognition for construction contracts (percentage-of-completion vs completed-contract method) would be useful for liaising with accounting.
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Qualifications/Certifications: If coming from a quantity surveying background, a professional qualification such as MRICS (Member of the Royal Institution of Chartered Surveyors) or similar is highly valued. If from a finance background, certifications like CIMA, ACCA, or CPA indicate strong financial training. Any specialized training in contract management or project management (e.g., a Contract Management certification or PMP) can also strengthen capability.
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Tech Skills: Familiarity with project management and accounting software. Experience with ERP systems or project costing software is a plus. Highly proficient in MS Excel for financial analysis. Comfortable with CRM or sales proposal tools from the sales side to integrate that with cost estimates.
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Analytical & Detail-Oriented: A track record of meticulous budget management and the ability to catch cost anomalies or billing errors. Should be able to scrutinize numbers and contracts carefully to ensure accuracy and completeness.
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Communication: Excellent communication and interpersonal skills. Proven ability to work with cross-functional teams and explain financial concepts to non-financial colleagues. Negotiation skills are critical for dealing with clients and suppliers; must be assertive yet fair and professional.
Key Competencies and Skills
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Financial Acumen: Deep understanding of numbers in a project context. Able to see both the broad financial picture and the granular details. Capable of identifying trends such as cost creep or areas to improve margin and acting decisively on that information.
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Negotiation & Influencing: Highly skilled negotiator who can secure favorable terms and resolve disputes amicably. Balances firmness with relationship management, ensuring that deals are win-win and parties remain on good terms for future business.
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Organizational Skills: Excellent at organizing contracts, financial records, and multiple project accounts simultaneously. Able to prioritize tasks in accordance with project timelines (for example, ensuring billing is done promptly at milestones to maintain cash flow).
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Problem-Solving: Resourceful when unexpected financial issues arise – whether it's a sudden cost increase or a client’s budget constraint. Finds solutions such as value engineering options (altering the design to reduce costs) or re-phasing payments to accommodate both parties.
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Attention to Detail: Precise in reviewing legal terms, cost calculations, and invoices. Catches small errors that could lead to bigger problems if overlooked, such as a missing clause in a contract or an inconsistent pricing formula.
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Integrity and Ethics: Upholds high ethical standards in all commercial dealings. Ensures transparency and honesty in cost estimates and billing. Builds trust with customers by being clear about what things will cost and why, avoiding hidden fees or surprises. Similarly, treats subcontractors and suppliers fairly, paying on time and honoring agreements, which bolsters Mitros’s reputation.
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Strategic Thinking: Not just managing day-to-day finances, but also thinking ahead about how to improve commercial practices. For instance, identifies that bulk purchasing panels could save 10% on costs next year, and creates a plan to implement that. Or observes market trends (like rising material costs) and advises management on preemptive actions.
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Team Collaboration: Works effectively with technical and non-technical colleagues. Able to explain to a project engineer why a certain component might be too costly and discuss alternatives, or help a sales person structure a deal that works for the customer and Mitros. Values input from others and can integrate that into commercial solutions.
Contribution to Mitros’s Mission and Sustainability Goals
The Commercials Manager ensures that Mitros’s push for sustainable energy is built on a solid financial foundation. By keeping projects profitable and on budget, you enable the company to grow and take on more renewable energy projects, thus expanding our positive environmental impact. Your careful pricing and cost management also mean we can offer competitive rates to clients, making solar power more accessible to homeowners and businesses – an important aspect of driving widespread adoption of clean energy. In managing contracts fairly and transparently, you bolster our customer-centric values; clients appreciate knowing exactly what they’re paying for and that there are no hidden surprises, which builds trust in Mitros and in solar technology as a worthwhile investment. Moreover, your negotiation of favorable terms and your vigilance against wasteful spending free up resources that can be reinvested into innovation – whether that’s adopting new technology, improving our services, or perhaps funding community sustainability initiatives. In summary, your role aligns financial success with the mission: proving that operating a business devoted to renewable energy can be both impactful for the planet and rewarding for our customers and company. Each well-managed project strengthens Mitros’s ability to champion sustainability long into the future.
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